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Get your free estimateClopay Cable & Drum Replacement: The Henderson Owner’s Guide
Clopay cable and drum replacement in Henderson typically runs $130 to $250 installed, depending on cable length, drum condition, and whether your door uses standard or high-lift hardware. We stock Clopay-compatible cables and drums on our service trucks, so most replacements happen same-day. If your garage door is hanging crooked, making a grinding sound when it moves, or one side sits higher than the other, you’re likely looking at a failed cable or a worn drum, not a door that needs to be scrapped.
Here’s the reality we see in Henderson. The cable snaps, the drum loses its grip, and suddenly the door won’t go up straight or won’t stay up at all. Most people discover the problem by hearing a loud pop from the garage, then noticing the door is sagging on one side. That’s not a tune-up issue. That’s a cable or drum replacement.
Which Clopay Models This Applies To
Clopay builds doors across several series lines: Classic, Gallery, Coachman, Reserve, and the value-tier Intrigue line. The cable and drum setup varies between models, and here’s where homeowners get burned: not every Clopay door uses the same drum profile. Standard-lift doors on 7-foot and 8-foot tracks use conventional tapered drums, but if you have a high-lift or vertical-lift track, the drum diameter and cable length change entirely. Installing a standard drum on a high-lift door is a quick way to throw the whole system out of balance.
You can usually find the model on a label inside the door section near the bottom panel or on the track bracket. If the label is worn off, we identify the right parts by measuring the cable diameter (most residential Clopay doors run 3/32-inch or 1/8-inch aircraft-grade cable) and matching the drum’s taper and groove count. We use OEM Clopay parts when the door is under warranty or when the specs demand it. For out-of-warranty doors, we carry quality aftermarket cables and drums that meet the same tensile specs at a lower price. We’ll tell you the difference and let you choose before we touch anything.
Styles & brands we work with






Signs Your Clopay Cable & Drum Replacement Is Failing
These are the five symptoms we see most on Clopay doors in Henderson, and each one points to a specific part failing:
- The door hangs crooked when it’s up. One cable has stretched or slipped on the drum, so one side of the door is carrying more load than the other. This gets worse fast.
- A loud pop from the garage, then the door won’t open. That sound is a cable snapping under tension. The door usually binds immediately, and forcing it with the opener can bend a track or damage the panel.
- The door moves unevenly or jerks while going up or down. The cable is binding in a worn drum groove, catching and releasing as the drum rotates. That jerk is the door fighting itself.
- Frayed or kinked cable visible near the bottom bracket. Cables fail from the bottom up. If you see broken strands or a kink, the cable is days or weeks from snapping, not months.
- Grinding or scraping from the drum area. The drum itself is worn, typically the bearing or the groove surface, and the cable is riding metal-on-metal. This is a drum replacement, not a lubrication fix.
Replacement Cost & What’s Included
Clopay cable replacement in Henderson runs $130 to $250 per cable, installed. Full cable and drum replacement together can reach the top of that range or slightly higher if both drums are worn, which is common when a cable has been failing for a while. The range depends on three things: cable length (standard 7- and 8-foot lift uses less cable than high-lift), drum type (standard tapered vs. high-lift), and whether both sides need work.
What’s included with every cable and drum job we do: the parts themselves, removal of the old components, installation, re-balancing the door so both sides lift evenly, lubricating the rollers and hinges, and a full cycle test with the opener. The price is in writing before work starts, and the number on the invoice matches the number you approved. Your repair is covered in writing for 365 days. If it fails in that window, we return at no charge. Wade Mercer is the owner here, and the way we quote a job is simple: “Tell me what it’s doing. I’ll tell you what it costs.”
See the difference
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AfterDIY or Call Us?
Here’s the honest split. You can safely inspect the cable and drum yourself: stand inside the garage with the door closed, look at the cables running up both sides, and check for fraying, kinking, or slack. That’s it. What you should not do is attempt to remove, replace, or rewind a cable or drum on a torsion spring door. The cables are under the same high tension as the spring. If the spring lets go while you’re working on the cable, the force can break a hand or worse. We’ve seen the injuries. This is one repair where “how to” videos on the internet give people false confidence.
If you see a frayed cable or a door hanging crooked, call us at (775) 458-8864. A real person answers, we schedule a window, and we show up with the right parts on the truck. The diagnosis is free. The fix gets priced in writing before we start.
FAQs
In Henderson’s dry climate, Clopay cables typically last 8 to 12 years with normal use, while drums can go 15 or more. Heat and dust accelerate wear, and doors that cycle several times a day wear cable faster than a door used twice a week.
No. Once cable strands are broken or visibly frayed, the cable’s tensile strength is compromised and it cannot be safely spliced or patched. Replacement is the only correct fix. Call (775) 458-8864 and we’ll match the right cable to your Clopay model.
Most single-cable replacements take 45 minutes to an hour. Full cable and drum replacement on both sides runs 90 minutes to two hours. We carry common Clopay-compatible parts on the truck, so there’s rarely a second visit for parts.
We stock standard 3/32-inch and 1/8-inch cables, standard tapered drums, and the common high-lift drum sizes used on Clopay residential doors in Henderson. We also carry parts for LiftMaster, Chamberlain, and Genie opener systems. If your door has an uncommon drum profile, we source it same-week and finish the job on the second visit at no additional trip charge.
Get Your Clopay Door Fixed in Henderson
If your Clopay cable or drum is failing, don’t wait for the door to come down on its own schedule. Call Brock Garage Doors Henderson at (775) 458-8864 for a free estimate. We’re an independently owned and operated location within the Garrison Partners network, and every job runs to The Garrison Standard: show up in the window, price in writing before work starts, do it by the book, leave it clean, and stand behind it in writing for 365 days.
Written by Wade Mercer, Owner, Brock Garage Doors Henderson at Brock Garage Doors Henderson, serving Henderson and nearby areas.